Integrative Care Navigators
(Nutrition Management Solutions LLC)

Last Updated: 4/15/26

1. Introduction

Integrative Care Navigators (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. HIPAA Compliance and Privacy Protection

Integrative Care Navigators is committed to maintaining compliance with the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state and federal healthcare privacy laws.

Any Protected Health Information (“PHI”) or other sensitive information you provide to us will be handled in accordance with applicable privacy and security requirements. We implement reasonable administrative, technical, and physical safeguards designed to protect confidentiality, integrity, and security of your information.

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide, including:

- Name 

- Email address 

- Phone number 

- Mailing address 

- Emergency contact information 

3.2 Health-Related Information

You may choose to share:

- Medical history or conditions 

- Provider information 

- Appointment details 

- Insurance or billing information 

3.3 Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address 

- Browser type 

- Device information 

- Pages visited 

- Date and time of access 

3.4 Communication Data

- We may retain records of communications, including:

- Emails 

- Text messages 

- Phone call notes 

- Form submissions 

4. Cookies & Tracking Technologies

4.1 What Are Cookies

Cookies are small data files stored on your device when you visit a website. They help improve functionality, performance, and user experience.

4.2 How We Use Cookies

We use cookies and similar tracking technologies to:

- Operate and maintain our website 

- Understand how users interact with our website 

- Improve functionality and user experience 

- Analyze website traffic and performance 

4.3 Types of Cookies We May Use

Essential Cookies: Required for basic website functionality 

Analytics Cookies: Help us understand website usage (e.g., page visits, traffic patterns) 

Functional Cookies: Remember your preferences and settings 

4.4 Third-Party Tracking

We may use third-party tools such as:

- Google Analytics 

- Website hosting analytics tools 

- Other performance tracking services 

These third parties may use cookies or similar technologies to collect information about your interactions with our website.

Their use of your information is governed by their own privacy policies.

4.5 Cookie Consent

By using our website, you consent to the use of cookies and tracking technologies as described in this policy.

Where required by law, you will be presented with a cookie banner allowing you to accept or manage your preferences.

4.6 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

5. How We Use Your Information

We use your information to:

- Provide care navigation and coordination services 

- Communicate with you 

- Coordinate with third parties at your direction 

- Improve website performance and user experience 

- Maintain internal records 

- Comply with legal obligations 

6. How We Share Information

We do not sell your personal information.

We may share your information:

- With providers or third parties authorized by you 

- When required by law 

- To prevent serious harm 

- With service providers supporting our operations 

7. Data Protection & Security

We implement reasonable safeguards, including:

- Secure storage systems 

- Access controls 

- Staff confidentiality obligations 

- No system is completely secure, and we cannot guarantee absolute security.

8. Electronic Communication Risks

You acknowledge that electronic communications (email, text, online forms) carry inherent security risks and may be subject to unauthorized access.

9. Your Rights & Choices

You may:

- Request access to your information 

- Request corrections 

- Withdraw consent for data sharing 

- Request deletion where applicable 

To make a request, contact us below.

10. Authorized Representatives

You may designate individuals to access your information. You may update or revoke access at any time.

11. Data Retention

We retain information as needed to provide services and comply with legal obligations. Records may be deleted in accordance with our policies.

12. Mandatory Reporting

We may disclose information if required to report suspected abuse, neglect, or exploitation under applicable law.

13. Third-Party Websites

We are not responsible for third-party websites linked from our site.

14. Children’s Privacy

Our services are not directed to minors without parental or guardian involvement.

15. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the website constitutes acceptance of updates.

16. Contact Information

Integrative Care Navigators
Nutrition Management Solutions LLC
PO Box 101375, Pittsburgh PA 15237
[email protected]